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Manage Your Subscription

For Stonk Prime, Prime Plus, and Ultimate

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From the Ternary dashboard, you can manage your Premium account including binding/unbinding your key, updating payment information, canceling your subscription, accessing your referral code, and claiming rewards.

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Here are some common errors you might get when trying to sign up and how to troubleshoot them. For customer support, DM Stonk Support in the Discord channel.

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If Subscription Purchase Failed try the following resolutions:

 

  • Purchase using a computer

  • Make sure you are using a valid credit card

  • Confirm that there is sufficient balance on your card

  • Confirm with your bank that the purchase will be approved

  • If using a coupon code, enter the code exactly as given. It is space and case-sensitive.

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Errors with the Key:

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  • Try binding from a computer

  • Confirm you have the correct key. If you need help confirming, DM Stonk Support in the Discord channel.

  • Enter the key correctly (character/symbol and space sensitive)

  • Clear your browser cache

  • Try a different browser

  • If you are a current member with key issues, go to thestonkceos.com, sign in, authorize, unbind and rebind the active key, then click "JOIN DISCORD"

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If you experience any other issues that can not be solved, please DM Stonk Support in the Discord.

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